As the first Elections Administrator appointed to San Patricio County almost 17 years ago, Pamela Hill's vision was to go completely digital and ensure everything could be recovered if something went wrong. Pam and her team (Laura, Sarah, and Becky) used to face the same challenges many offices face before making the switch, such as paper piling up, boxes everywhere, and running out of space to store things.
Today Pam's vision is becoming a reality with the help of dms3. She and her team love that they can customize it the way they want to, unlike other document management software. Sarah shared with us that dms3 is very "user friendly", and that one of the biggest benefits is the support. Pam stated that "the support we get from Vista has far exceeded our expectations."
They began their search for a new system when the state started digitizing Voter Registrations and decided to make the switch to dms3 4 years ago this Valentine's Day. (It's truly a love story!) While Pam, Laura, Sarah, and Becky each take on specific day-to-day roles to manage their voter files, they enjoy all having access to everything in dms3 so anyone can look up what they need in order to save time. During elections when their office is especially under a lot of stress, they are also able to save time by looking up a voter in dms3 with a quick search rather than having to manually find physical files.
To other offices not sure about making the switch, Pam recommends "to not be afraid to go digital because of the backup you have on the system, you are able to recover it."
VistaSG is ready to help others make the switch to Digitize, Automate, and Protect! If you are interested in learning more, give us a call at 512-986-7650 to schedule a demo with one of our amazing team members.
“Let us make your work life easier…but it all starts with you, me and dms3”
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